Matrix - Therma-Foil Winter Suit

UK Orders Under £25

• Standard Delivery (3 - 5 working days): £5
• Next Day Delivery: £10
• No Rush Delivery (allow 7 working days and receive a 5% off promo code for your next order): £5

Products over 1.5m incur a £3 oversized surcharge to UK mainland customers. Spending £150 exempts the oversized item surcharge.

UK Orders Over £25

• Standard Delivery (3 - 5 working days): £0
• Next Day Delivery: £5
• Next Day Delivery (before 12pm): £10
• No Rush Delivery (allow 7 working days and receive a 5% off promo code for your next order): £0

Products over 1.5m incur a £3 oversized surcharge to UK mainland customers. Spending £150 exempts the oversized item surcharge.

Non-UK Mainland

• Orders Under £50: £5
• Orders Over £50: £15

Unfortunately we are not able to ship to Jersey (JE) or Guernsey (GY).

EU

We ship to the EU using Global-E. Please refer to their website for further information.

Please click here for our full delivery details.

To qualify for a full refund or exchange, please ensure your returned item is unused, in its original packaging, and reaches us within 30 days of receipt. Returns made after this period (unless the product is faulty or damaged) may not be processed. Items that have been used where no fault is present are not eligible for a return.

We reserve the right to refuse returns or charge a deduction from any refund for items that are returned without their original packaging, or have evidence of being used where no fault is present.

If you have an account on our website, you can initiate the return using by clicking on My Returns on the My Account page. Our team will promptly respond to the return, and upon acceptance, you will receive a returns form.

If you don't have an account on our website, you can download and complete a returns form, and include it with your return package so our team knows who the return is from and what action you’d like us to take.

Ensure you have entered the correct Reason for Return and Action Required codes on the returns form. Incorrect details may lead to delays or shipping costs being deducted from the refund.

Please click here for full returns details.