Delivery & Collection
COLLECT IN STORE
Collect in store is free for any size order, we will have your order picked and in our shop ready for your arrival*
Our store is located in Ongar, Essex CM50TBOur opening times are:Monday - Friday 8am-5pmSaturday 8am–4pmSunday 9am–3pm
All orders will be sorted a maximum of 7 days, if they are not collected within this time the order will be cancelled and refunded.
*please allow at least 2 hour after ordering so we can pick your item(s). Store opening hours apply.
**With bait boat orders where a fish finder / GPS is added, please provide a contact number so our team can call you once ready, as these will sometimes require longer but will be processed as quickly as possible.
ENGLAND, WALES AND SCOTLAND
Orders under £30Standard delivery (2 - 3 days) - £4Next day delivery - £7Saturday delivery - £15
Orders over £30Standard delivery (2 - 3 days) - FREENext day delivery - £3Next day delivery before 12pm - £6Saturday delivery - £15
Items over 1m in length will incur a £4 oversized surcharge to UK Mainland customers.
NON MAINLAND UK
Unfortunately we are unable to ship to Non-Mainland UK
REST OF EU, IRELAND AND NORTHEN IRELAND - Temporarily unavailableOrders under £100
Tracked delivery - £10* Orders over £100
Tracked delivery - FREE* All orders weighing over 40kg regardless of value will cost £50 shipping Items over 1m in length will incur a £10 oversized surcharge to EU customers
FREE UK STANDARD DELIVERY
FREE UK STANDARD DELIVERY - FREE Delivery will be dispatched on a 2-3 working day delivery service and applies to all UK mainland orders over £30.
All Orders placed over a weekend or a bank holiday will be processed and sent the next available working day. This includes all bank holiday Mondays, and Good Friday, Christmas Eve, Christmas Day, Boxing Day, New Years Eve, New Years and Easter Weekend.
Please note our couriers only deliver on working days so all orders dispatched on a Friday will be delivered the following Monday. Our couriers deliver between 7am and 7pm.
For Saturday Delivery these must be placed before 11am on the Friday prior to delivery. The Saturday Delivery option must be selected and paid for on checkout.
Once orders are shipped, and a tracking number sent, please note we cannot change or amend delivery or shipping address.
NEXT DAY DELIVERY
All Next Day orders (regardless of size) placed before 11am will be dispatched that same working day.
All orders placed after 11am will be dispatched the next working day.
Orders placed after 11am Friday will be processed the next working day, which will be a Monday (in the exception of a bank holiday in which case this will be a Tuesday)
All tracked orders will be provided with a unique tracking number allowing you to track your parcel, this will be provided via email once your order has been dispatched.
A signature is required upon delivery, if no one is available a calling card will be left, and the parcel taken to the local depot. The recipient of the parcel must then contact the depot as soon as possible to arrange re-delivery or collection.
PROBLEMS WITH ORDER CONTENTS
The contents of your order should be checked immediately after delivery. Please contact us straight away if there are any problems, make sure you either check the contents whilst the carrier is present or sign unchecked. Identify any damaged boxes to the courier and insist that a note be made of any such damage on the docket before the courier leaves.