Track My Order
- Can I amend or cancel my order after I've placed it?+
Unfortunately once your order has been placed we are busy picking and packing it ready for dispatch so we are unable to cancel or amend your order. Please ensure all your details are correct before placing your order.
- How can I return an unwanted item?+
Please return any unwanted and unused items to the address found on our returns form within 30 days of receipt. Please note: We do not offer a returns postage cost refund on any unwanted returns. If you have received faulty or incorrect goods please contact us before returning your item.
- How can I pay for my order?+
We accept all major credit and debit cards and paypal payments. We also offer finance payments on orders over £300
- How much is delivery?+
Free Standard Delivery on orders over £50
UK Standard delivery (2 - 3 days) - £4
UK Next day delivery - £7
UK Next day delivery before 12pm - £10
UK Saturday delivery - £25
Non Mainland UK delivery - £15
Free EU Delivery on orders over £500
EU Standard Delivery - £7
EU Express Delivery - £15
Please note items over 1m in length will incur a £10 surcharge.
Orders placed before 9am will be dispatched the same working day, all orders placed after 9am will be dispatched the next working day, orders placed after 9am on a Friday will be dispatched the following Monday. Please note our couriers only deliver on working days so all orders dispatched on a Friday will be delivered the following Monday. Our couriers deliver between 7am and 7pm.
Monday to Friday
8:30am to 5:00pm
9:00am to 5:00pm
9:00am to 4:00pm